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Five steps to setting up a video consultation service

Module summary

Dr Sirfraz Hussain explains how to use a free service like Skype to set up a video consultation service - with tips on recruiting patients and consulting via video.

Learning objectives

This module offers advice on setting up video consultations in practice including:

  • Recommended video-to-video software packages
  • Advice on hardware requirements
  • Recruiting patients
  • Setting up a video appointments process
  • How to run a video consultation

After reading this article you will be asked to record your learning points and some action points to earn a suggested 1 CPD credit. Below are some questions to reflect on as you work through the module:

  • Would video consultations be suitable for your practice? Explore why/why not. Have you discussed them before? Are some partners uncomfortable with the idea?
  • If you were to implement Dr Hussain’s advice, how would your practice have to adapt his system differently, and can you forecast any clear issues or problems that might arise, given his description of how the system worked for him?
  • What advantages might video calls offer your practice? Consider
    • Pressure on access
    • Workload
    • Income 
Author

Dr Sirfraz Hussain is a GP in Moss Side, Manchester

Date module published
06/06/2013
Module due for review
06/06/2015
Suggested number of CPD credits
Completing this module will earn you a certificate for a suggested
1 CPD hour
By showing evidence of impact you could double that to
2 CPD hours
What other GPs said after completing this module
some interesting issuses raised on new technology use
Rajeev Menon
04.02.2017.
Useful ideas
Nigel Mayers
14.11.2016.
New way of consultation - good
Aung Moe
17.02.2016.
Very useful overview by an experienced practitioner that is already working in this field.
Abid Baig
22.07.2015.
Interesting ideas. Efficient presentation of this module. Easy to put these tips in practice.
Mariana Dumitriu
24.07.2013.