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CQC survival guide: ensuring your services are safe

Module summary

In the first of a five-part series on surviving your CQC inspections, Carole Cusack advises on how to show the CQC your practice is safe

Learning objectives

This module offers advice on showing CQC inspectors that your practice is safe, including:

  • What evidence to present
  • How to prepare for the inspection
  • What documents to file

After reading these articles you will be asked to record your learning points and some action points to earn a suggested 1 CPD credit. Below are some suggested questions to reflect on as you work through the module:

  • Are you familiar with the CQC Provider Handbook, and, in particular, the Key Lines of Enquiry?
  • Do you have ‘visual’ evidence of relevant policies, procedures, meetings, risk assessments and so on? Do all relevant parties know how to access these?
  • Do all relevant staff have a DBS check in place?
  • Do you have a designated vulnerable adult safeguarding lead? Is everyone aware who this is?
  • Consider a walk around your surgery with an impartial observer, focusing especially on the reception area. What safety issues are apparent?
  • Do you have an incident log? Is it accessible and up-to-date?
Author

Carole Cusack is director of primary care at Wessex Local Medical Committees and has had extensive involvement in both the original and new CQC inspection processes. 

Date module published
07/05/2015
Module due for review
07/05/2017
Suggested number of CPD credits
Completing this module will earn you a certificate for a suggested
1 CPD hour
By showing evidence of impact you could double that to
2 CPD hours
What other GPs said after completing this module
Very informative
Michal Szypulski
02.08.2017.
Excellent with examples to aid understanding of the requirement
Tessa Monelle
16.06.2017.
good
Arun Ramabhadra
24.05.2017.
Brief and to the point
Abidhar Prasad
11.04.2017.
good
Andrea Bone
18.02.2017.