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10 steps to stamp out DNAs

Module summary

Dr Charlotte Alexander explains how to ensure you don’t have wasted appointments

Learning objectives

Learn how to stamp out DNAs with these 10 top tips, including:

  • Not publishing your DNA rate
  • Making cancellations easier
  • Reminding patients of their appointments
  • Engaging with serial offenders
Author

Dr Charlotte Alexander is a GP in Addlestone, Surrey

Date module published
06/04/2017
Module due for review
06/04/2019
Suggested number of CPD credits
Completing this module will earn you a certificate for a suggested
1 CPD hour
By showing evidence of impact you could double that to
2 CPD hours
What other GPs said after completing this module
Interesting -some good ideas
Shonagh Kutner
07.06.2017.
Interesting; we have a surprisingly low rate of DNA's!
Laurence Nathan
01.06.2017.
Helpful. Thanks
Rachel Ford
15.05.2017.
Very helpful
Amit Mandal
09.05.2017.
clear and useable
katharine broad
01.05.2017.